Revenue Recovery

Sunday 22 March 2026
SA
FE-1 Admin
SA

Revenue Recovery

Automated failed payment escalation โ€” recover stuck revenue before it is lost

Revenue at Risk
โ‚ฌ87
in failed payment queue
Recovered This Month
โ‚ฌ203
successfully retried
Recovery Rate
68%
of all failed payments
Avg Days to Recover
4.2d
from first failure to payment
In Queue Now
3
payments awaiting retry
Written Off
โ‚ฌ29
unrecoverable this month

Failed Payment Queue

3 active ยท โ‚ฌ87 at risk

Day 3
RG
Roisin Gallagher
roisin.gal@example.com
Standard Monthly
Amountโ‚ฌ29
ReasonInsufficient funds
First Failed15 Mar 2026
Retries1 attempts
Next Retry21 Mar 2026
StatusPending Retry
Day 7
NO
Niamh O Brien
niamh.obrien@example.com
Standard Monthly
Amountโ‚ฌ29
ReasonCard expired
First Failed13 Mar 2026
Retries2 attempts
Next Retry22 Mar 2026
StatusEscalated
Final Notice
SC
Seamus Connolly
seamus.con@example.com
Standard Monthly
Amountโ‚ฌ29
ReasonCard declined
First Failed10 Mar 2026
Retries3 attempts
Next RetryNo retry scheduled
StatusFinal Notice

Failed Payments History

Historical recovery outcomes

UserAmountPlanFailed AtRetriesStatus
Recovery User 1โ‚ฌ49Pro Monthly1 Mar, 10:000Written Off
Recovery User 2โ‚ฌ29Standard Monthly2 Mar, 10:001Recovered
Recovery User 3โ‚ฌ29Standard Monthly3 Mar, 10:002Recovered
Recovery User 4โ‚ฌ49Pro Monthly4 Mar, 10:003Pending
Recovery User 5โ‚ฌ29Standard Monthly5 Mar, 10:000Recovered
Recovery User 6โ‚ฌ29Standard Monthly6 Mar, 10:001Written Off
Recovery User 7โ‚ฌ49Pro Monthly7 Mar, 10:002Pending
Recovery User 8โ‚ฌ29Standard Monthly8 Mar, 10:003Recovered
Recovery User 9โ‚ฌ29Standard Monthly9 Mar, 10:000Recovered
Recovery User 10โ‚ฌ49Pro Monthly10 Mar, 10:001Pending
Recovery User 11โ‚ฌ29Standard Monthly11 Mar, 10:002Written Off
Recovery User 12โ‚ฌ29Standard Monthly12 Mar, 10:003Recovered
Recovery User 13โ‚ฌ49Pro Monthly13 Mar, 10:000Pending
Recovery User 14โ‚ฌ29Standard Monthly14 Mar, 10:001Recovered
Recovery User 15โ‚ฌ29Standard Monthly15 Mar, 10:002Recovered
1โ€“15 of 30

Failed vs Recovered โ€” Last 8 Weeks

Weekly comparison of revenue at risk vs revenue successfully recovered

Automated Escalation Sequence

How the system handles failed payments without any manual intervention

Day 0
Payment Failed Email
Automatic email sent immediately on payment failure with update card link
1 user here now
Day 3
Reminder Email
Second email reminding user to update payment method before access is restricted
1 user here now
Day 7
Final Warning Email
Final warning โ€” account will be suspended in 3 days if payment is not updated
1 user here now
Day 10
Account Suspended
Account automatically suspended โ€” re-activation email sent with payment link
No users at this stage

Recovery Settings

Configure how the automated recovery system behaves

Auto-Retry
Enable automatic retries
System retries failed payments automatically on a schedule
Auto-Suspend
Auto-suspend after final failure
Automatically suspend account after all retries are exhausted
Email Notifications
Email on payment failure
Send automated email when a payment fails
Email on successful recovery
Send confirmation when payment is recovered
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